FAQS

Frequently Asked Questions (FAQs) 

1. Where do you ship to?

We ship worldwide! Shipping options and times vary depending on your location. You can view the available options at checkout.

2. How long does delivery take?

Estimated delivery times:

Standard shipping: 5–10 business days
Expedited shipping: 2–5 business days
International shipping: 7–20 business days
  Note: Delivery times may vary due to customs, location, or peak seasons.

 

3. How can I track my order?

Once your order has been shipped, you’ll receive a tracking number via email. Use it to follow your order on the shipping carrier’s website.

 

4. What payment methods do you accept?

We accept a variety of secure payment methods, including:

* Credit/debit cards (Visa, MasterCard, American Express)
* PayPal
* Apple Pay / Google Pay
* Other local payment options (depending on your region)

5. Can I change or cancel my order?

You can request a change or cancellation within *12 hours* of placing your order by contacting our support team at *[contact@o-bondeals.com](mailto:contact@o-bondeals.com)*. After that, the order may already be processed and shipped.

6. What is your return policy?

We accept returns within 30 days of delivery for unused, original-condition items. Visit our [Return Policy](#) page for more details.

7. What should I do if I receive a damaged or wrong item?

Please contact us within 7 days of delivery with a photo of the item. We’ll send a replacement or issue a refund.

8. Are there any customs or import fees?

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and vary by country.

9. How can I contact customer support?

You can reach us anytime at [contact@o-bondeals.com](mailto:contact@o-bondeals.com). We aim to respond within 24–48 hours (excluding weekends and holidays).